Frequently Asked Questions

 

What are your fees?

My standard fee is £45 for a 50 minute session.

I set aside a small number of my practise for concessionary rates for students and individuals on low income (proof might be required). The lower-cost session fee is £35 for a 50 minute session. All low cost places are currently full

There is no fee for the initial 10-15 minute telephone chat.

What is your cancellation and late policy?

A 48 hours’ notice of cancellation is expected. This would allow me to offer your cancelled time slot to another client who may be waiting for an appointment. 

If you are unable to give me advance notice you will be charged the full amount of your appointment.

Arriving late.

Appointment times have been arranged specifically for you. If you arrive late your session will be shortened and will end at the usual end time so I can accommodate others whose appointments follow yours. Depending upon how late you arrive, we will then determine if there is enough time remaining to start a session. Regardless of the length of the session actually given, you will be responsible to pay for the full session.

Ethics and codes of practice

I am registered and subscribe to a code of ethics and good practice laid down by the UKCP (United Kingdom Council for Psychotherapy). I am fully insured and supported by regular clinical supervision.

I have completed UKCP Covid-19 Online Working Guidance.

Confidentiality

I provide a confidential service. This means that sessions will not be discussed with anyone. There are, however, some exceptions:

I may discuss work with a supervisor to ensure good practice.

I would be required to provide copies of case notes or to appear in person if ordered to do so by a law enforcement.

Any electronic communication, be it text or email, will be with your consent.  You can withdraw consent at any time.

Data Protection

Any records and personal data I maintain about clients are kept secure and subject to the GDPR (2018).  These records are used for the purposes of delivering quality psychotherapy services and for managing and supervising therapy services. Your records are held for as long as is necessary for the purpose for which it was collected.  However, with the new regulations you are entitled to have your data destroyed at any time.

I will inform you as soon as possible if I experience any data breaches.

I am registered with the Information Commissioner's Office (ICO).

Equality commitment

I practice in a non-discriminatory, non-judgemental, way and I am inclusive and respectful of diversity such as gender, age, disability, ethnicity, religion, culture or sexual orientation.

Do you work with couples?

No, I only work with individual adult clients.

Do you provide online therapy sessions?

I have completed UKCP Covid-19 Online Working Guidance and offering online sessions as an alternative to the face to face sessions. I do not, however, hold a certificate in online therapy. Online sessions are provided by zoom (end to end encrypted safe platform).

How many sessions will I need?

I work with both short term or longer term approach. The overall number of sessions depends on the nature, severity and extent of your problems. It is also determined by how long you want to take it. Some people achieve the results they want in just a few weeks, others may take months or even years. It is important that we go at the pace that suits you. We would discuss the expected length of therapy during the initial couple of sessions.

How to contact you?

If you would like to book an initial session, or require further information, please feel free to email leave a message on 01615240472 or complete the contact form.